Monday, February 11, 2019

February 11 is National 2-1-1 Day!

The next time you need help finding services go to, or dial 2-1-1.  You’ll love the people that will answer your call.

Visionlink is honored to support 10's of millions of searches and referrals every month for our 2-1-1 customers.  We also contribute the technology to support the United Way Worldwide’s National 2-1-1 Locator, where you can find the 2-1-1 that serves your location:

We have a busy year ahead, supporting new solutions in Washington (State 2-1-1 and Crisis Connections), Indiana (Real Services as well as the entire AAAA network across the state), a new Addiction Recovery site for Wisconsin 2-1-1, converting jmany current customers to our new platform, and and thousands and thousands of Social Determinant Assessments. Plus of course, our work in disasters, volunteers, gifts-in-kind, and more. The most fun is when all of these projects connect back to 2-1-1 for community services. We are honored to work with our 2-1-1 partners and appreciate supporting your work!

Your Visionlink Team

Friday, November 9, 2018

Reconnecting Friends and Family

During the chaos and dislocation of the California fires, we are honored to deploy Safe and Well for the American Red Cross. Read here for a local story, and local authorities' request to use Safe and Well, as we all work together to reconnect friends and family.

To go to Safe and Well directly:  

Tuesday, August 8, 2017

Welcome to the Visionlink Community: Indiana 2-1-1

Visionlink is proud to welcome another new customer, Indiana 2-1-1.

These good folks have created a statewide solution that helps Hoosiers across Indiana find the local resources they need, 24 hours a day, 7 days a week. Additionally, aggregated and non-identified data is collected to assist communities in assessing needs and allocating resources.

We are pleased to support their work and will begin converting their data and using new API tools to assist their partnership efforts with other agencies and nonprofits across their fine state.

For additional information about 2-1-1 across the country, visit To locate another 2-1-1 Center, visit

Welcome aboard Indiana!

Saturday, July 8, 2017

Visionlink Welcomes New Customer: Michigan 2-1-1

Visionlink is proud to announce its newest customer, Michigan 2-1-1. This is a network of professional centers across the state working to provide the most complete and up to date resources for individuals, households, state agencies, health care providers and many others.

Working in concert, they increase the accuracy of their information, while limited costs. Their call specialists are particularly skilled at engaging those who seek assistance, and understanding the package of needs that a client may need to get back up on their feet, or to take the next steps towards long-term success.

Anyone can call 2-1-1 24 hours a day, 7 days a week, 365 days a year. 2-1-1 provides a translation service with over 180 languages available and can be reached via landline, cell or VOIP. 2-1-1 covers 100% of Michigan's population.

To learn more about why 2-1-1 matters click the link to watch a video.

Welcome to the Visionlink Community, Michigan 2-1-1!

Monday, May 8, 2017

New Customer: 2-1-1 Wisconsin

We are pleased to welcome another new customer to the Visionlink network, 2-1-1 Wisconsin.

These professionals have created a comprehensive collection of vetted services that can support not only the people of the state, but also the health care professionals, probation officers, social workers, family members, neighbors and others assisting people in reaching the support and services that they need.

There are seven 2-1-1 contact centers in Wisconsin, divided regionally. The services are available 24 hours, every day, and all year.

Welcome aboard!

Thursday, February 11, 2016

February 11 Is National 2-1-1 Day!

VisionLink Is Proud To Support 2-1-1s

Do you know 2-1-1?

Did you know that in 1997 the United Way of Metropolitan Atlanta was the first to introduce a 2-1-1 service?1  Later, in 2000, the Federal Communications Commission approved 2-1-1 nationwide as a short number in the United States. The success 2-1-1 garnered in the United States opened services in Toronto, Canada in 2002.3

Today, VisionLink would like to share our gratitude towards all 2-1-1’s across North America and the qualified call specialists, the backbone of 2-1-1.

The United Way Worldwide declared February 11 as National 2-1-1 Day to recognize the importance of an anonymous, easy to remember 3-digit phone number (211) that was available to 24/7. 2-1-1 is confidential and helps people across North America find the local resources they need.1 2-1-1 provides a variety of different services including:

-     Veteran Services
-     Job/Workforce Assistance
-     Food
-     Crisis
-     Housing
-     Health
-     Emergency and Disaster

National 2-1-1 day honors trained call and resource specialists, and the many organizations, which work so hard to connect the needs and assets in communities across the world. Every day, thousands of people across North America turn to 2-1-1 for information and referral support.

As of February 2015, 2-1-1 serves over 291 million Americans (93% of the entire population) covering all 50 states plus Washington, DC and Puerto Rico. Congratulations 2-1-1.2

Be proud of the work you do every day, everywhere across North America.

If you are curious to know more about 2-1-1 and how VisionLink supports 2-1-1s throughout the country, please visit:

Also, you can contact me directly at:

Have a Happy 2-1-1 Day!

Breda Anderson
Marketing Associate



Tuesday, January 5, 2016

2-1-1 Colorado and Lafayette's Foothills United Way Expand Services for Immigrants & Refugees

2-1-1 Colorado, which provides information and referrals to immigrants and refugees on resources such as citizenship classes, English as a second language programs, legal services and others, are supporting the expansion of the program. Read more about the expansion of this program by clicking the link.

Tuesday, December 29, 2015

Free Christmas Tornadoes Home Cleanup Hotline Available Now

Call 1-800-451-1954 for free help from local relief agencies in Texas, Miss., and other states.

BOULDER, Colo.[or your location] – Dec. 29, 2015  From now through January 15, 2016, Information Technology Disaster Resource Center ( and VisionLink (, are staffing and supporting a free hotline for debris removal and home cleanup after the recent tornadoes affecting several southern states. This hotline will connect survivors with reputable and vetted relief agencies that will assist in debris removal, tapping, and cleaning up homes, as they are able. All services are free, but service is not guaranteed due to the overwhelming need.

Voluntary relief agencies play a vital role in whole community recovery. The police and fire departments are there for emergencies, but they don’t have the time or resources to clean out homes. This partnership helps connect survivors with local relief agencies working in the area,” said Al Benson, Central Division Director with ITDRC whose volunteers are staffing the hotlines.

We are offering this service through January 15th to help facilitate rapid solutions by the various aid agencies standing by to assist those affected by the tornadoes," says Doug Zimmerman, CEO of VisionLink.  This hotline will alert multiple relief agencies that survivors need help. All services are free and performed by vetted and reputable relief agencies and members of VOAD (Voluntary Organizations Active in Disaster), response times will vary so we ask residents their patience while the teams receive and organize their response to help.

Survivors needing assistance with home cleanup may call: 1-800-451-1954.

Wednesday, November 25, 2015

3 Things Every Boss Should Be Doing With Their Employees Before Thanksgiving

Like it or not, holiday dinners with the in-laws and extended family are fast approaching. While overeating and over imbibing are often givens, so are the inevitable and contrived questions concerning your job:

So, how’s work going?”

Do you like what you are doing?”

Did you get that raise your were looking for?”

More often than not, these types of questions are answered with a default grimace and retort, “my job is O.K.”

Wouldn’t it be great if this year you had an answer that not only made you proud of what you are doing, but one that also made everyone at the table take note of how cool your company really is?

So, why am I just ‘O.K’ with my job?

This is a very tricky and complex question. If you are not happy with your job, you may want to consider looking for another. But, if you don’t know how to describe to your extended family how your work and company is awesome, the problem and blame may fall on your boss.

It is your bosses’ responsibility to engage and empower.

Research shows millennials are seeking work for companies with a purpose. The need by many is to find meaning in their jobs. Working 40+ hours a week without believing that your hard work is helping the greater good is as rewarding as a holiday dinner for one (without booze). Studies have also shown that monetary rewards aren’t necessarily the silver bullet in maintaining sustainability while decreasing turnover. The key is to engage and empower your employees.

Three keys to engage and empower your employees:

1) Empowered Management

First off, does your team know your company’s values and mission? Can they rattle it off to you before you finish pouring your first cup of coffee in the break room? It’s fine if your company has yet to establish set values and a mission. In fact, it is a good idea to construct these core ideas with input from everyone in the company—both old and new. Value alignment is integral in producing engagement in all departments. When a company’s employees understand what the organization truly stands for, they are more confident and less likely to respond, “My job is O.K.’” when asked at the dinner table. Why? Their work now has meaning and purpose. They understand and believe in their marching orders. They are more passionate, creative, and productive.

2) Focused Transparency

Everything a company does should clearly reinforce and align with the company’s core values. A value is a principal that guides behavior. An all-staff meeting that does not clearly illustrate how company goals and impact reflect the company’s values, will inevitably fail to give employees a shared sense of purpose they desire in their job. A transparent culture based on shared company values will create trust, loyalty, and passion among all employees.

3) Choice and Collaboration

Once you have created and are clearly supporting your company’s unique values, invite your employees to participate and engage with your company’s efforts. Promote value by encouraging and incentivizing your employees to collaborate with your company’s marketing and communication efforts. Invite your employees to share, like, and comment on your company’s content. Even better, empower you employers to write their own content supporting your company’s value. Expand your company’s network by encouraging (and rewarding) your employees to share your company via their own networks.


Increased employee satisfaction, productivity, retention, recruitment, and innovation are all potential benefits of strong employee engagement programs. An engaged employee is a person who is fully involved in, and enthusiastic about, his or her work. Management that empowers and rallies employees around company goals that reflect shared values, creates trust, loyalty, and passion among all employees. Creating channels in which employees can collaborate and share their company’s values, further engages and inspires the employee.

Before the holiday season starts, take a moment and ask yourself how your team will be answering the unavoidable question of, “How’s work going?” Then ask yourself if you have adequately covered these three keys to better engage and empower your employee.

Is your team engaged? What benefits does your company see in having an engaged workforce? Are you an employee that does not feel engaged?

Comment and let me know!

Jason Fowler is the Director of Marketing at VisionLink, a community inspired and designed software and  company based in Boulder, CO.

To contact Jason directly, please email: