Showing posts from 2020

Honoring Our Veterans

Visionlink joins with Americans nationwide to honor our military servicemembers, their families, and our nation's veterans today, November 11th.

We ask of these good people their willingness to offer the ultimate sacrifice for our country. We do not take that request, or their offer, lightly.  It is because of the strength of our military that our nation can often lead by example, and not necessarily by force.  

We are honored to provide technical solutions to coordinate social and human services, and disaster response technology used across America, and often, to provide assistance and care to our veterans. That we can help in any small way is rewarding for our staff and our amazing customers. 

Veterans, we salute and respect you. 

Learn more: Here is a great article in the Smithsonian Magazine, with some beautiful profiles of WWII veterans.  

Why the Most Advanced Disaster Relief Software Saves You Time & Money


Visionlink announces new disaster relief and disaster operations modules, and now all listed on one page to share with your staff and stakeholders.

See the list now:

Saving Time and Money Like No Other

We license differently — once a user is licensed, they can use any module at any time.  You can launch new applications while paying no more in user licenses.

We can refine every solution in hours — not weeks, to match state or local regulations, mandates, and business processes.  No custom engineering.  It's a toolkit made to flex so you can work in the way that succeeds for you.

Multi-Agency, Multi-Event — from the get go. Visionlink's solutions are built from the ground up to support multiple events, partners, locations, at different stages, with different workflows. You can support multiple scenarios without adding cost.

Built by disaster experts — this matters when everything is going wrong and everyone is under duress. With the experience of tens of thousands of incidents and hundreds of large, named disaster operations, we've built solutions that are proven to work.

We support other languages simultaneously — and the system builds the other-language fields and forms from translations automatically.

We do data exchange like no other — with one-click import, export, and bulk update sheets, and an API Builder (not pre-set, fixed APIs). We save our customers at least $20,000 with every data exchange. Our customers can build their own endpoints, as but one example of the power of this API Builder.

Every module works the same—saving you tremendous training and support time.  Plus, we can train you to make your own changes in one solution, or across the entire platform. 

Disaster Technologies Solutions

Deploy one or as many solutions as you need. Or keep them on cost-saving standby.  Deploy at scale with unlimited records and users when you need.

   Damage Assessment
   Client Intake & Case Management
   Volunteer Coordination
   Goods & Services In-Kind Donations
   Shelter System Management
   Situational Awareness
   Repair & Rebuild Management
   Community Services & Referrals
   Reporting & Analytics

Pandemic Support

Complete with congregate and non-congregate care options for isolation and medical needs, and COVID-19 symptom and test tracking tools.

Comprehensive Options

With disaster recovery planning tools; shelter capacity planning; FEMA compliant reporting; coordinated care options; open, closed, and active referrals; bulk case management tools; integrated email, text, and telephony for contact centers and much more. Want to learn more? Email

Start at No Cost

If you'd like to learn about the service and support you can expect, and how our technology works, the Damage Assessment solution is available at no cost. Capture from the public their needs and impacts. Receive immediate intel on the scale and scope of the disaster to inform your decision making.

Learn more:

Activating for Hurricane Laura


With one of the highest 24-hour intensification rates, Hurricane Laura will be a tremendously serious storm, and another of nearly 300 named disasters from which we build expertise and readiness to offer help.

All of us at Visionlink extend our thoughts and prayers to our customers, the communities they serve, and everyone in the path of Hurricane Laura.

Our disaster team is ready to help, and now with new non-congregate care and COVID-ready solutions so we can support disaster response during a pandemic.

We offer the nation's leading disaster relief platform. Activate one or modules as needed. Complete with training and implementation support from disaster relief experts.  Ready for instant deployment.

Selected by the National Voluntary Organizations Active in Disasters (NVOAD).

Damage Assessment
Situational Awareness
Client Intake
Case Management
Volunteer Management
In-Kind Donations
Repair and Rebuild

Learn more:

Rent Relief in Ventura County

Visionlink is pleased to support the County of Ventura in their recent launch of the Ventura County Pandemic Rental Assistance Program.

This program is aimed at providing temporary rental assistance for Ventura County residents who owe past-due rent because of a hardship due to COVID-19. Priority is being given to eligible applicants with an annual household income of less than 50% area median income, followed by 80% AMI.

The application process opened online on June 17, 2020 at The application deadline is July 1, 2020, including information from each applicant’s landlord. While the funding may not fully cover monthly rent, it will assist in reducing the amounts owed for rent. County officials anticipate a great need for the program. 

You can learn more about the program here.

Visionlink’s Community OS platform is providing the tenant and landlord application solution and the eligibility review technology for this program. We congratulate the County of Ventura on their successful launch.

National Nurses Day!

On the heels of GivingTuesday (yesterday), we have another major national day today, May 6th, honoring nurses and by extension--other healthcare workers.

At the turn of the century, Florence Nightingale is credited with founding modern nursing. She was an advocate of strict hand washing and other practices--and is credited with reducing the death rate among wounded soldiers (Crimean War) from some 40% to 2%.

It is fitting that we honor the millions of nurses at work today, and particularly during COVID. Every one of us will benefit from the care of a nurse during our lifetimes, and today, they are on the front lines like no one else.

We join so many others honoring the work they do, and the care they offer, as they focus on the healing and support of all to whom they attend. 

Thank you.

Giving Tuesday!

Yes, during a pandemic it's hard to take the time. But perhaps now is the best time. And if you're reading this after Tuesday--so what? Make a difference and give today.

To whom?  How about your local newspaper or faith-based organization, or a community service organization stretched to the max responding to COVID? Your alma mater is facing an uncertain fall semester, the community orchestra needs your help. A small business with a curbside pickup could use some support. Pick the thing that matters to you.

And it's true -- the dollars matter, but the number of contributions matters a lot--even it's only a few bucks because every donation demonstrates support. 

Visionlink's part? We are contributing solutions to states and VOAD agencies to support COVID relief. What we all do matters less than that we do something. Rage against the doomsayers, hold on to the belief--proven by our history time and time again--that when we pull together, we do amazing things together.

Stay well -- from all of us Visionlink.

CT State Infographic for Volunteering!

The Connecticut State VOAD (Voluntary Organizations Active in Disasters), has created a great graphic to explain how the volunteer management solution works--with volunteers being able to sign up, register their skills and availabilities, and lead agency staff can then post volunteer needs, search for volunteers that can match the opportunities, and so forth. 

Visuals are always fantastic!  Visionlink is proud to provide this volunteer management solution and honored to help empower the time and talents of Connecticut's dedicated volunteers.

Oregon Office of Emergency Management: Volunteer & Goods and Services Donations

We are pleased to support the good work of the Oregon Office of Emergency Management. The agency has deployed Visionlink’s volunteer management and Goods and Services Donation solution to help coordinate response among volunteers for COVID-19 in Oregon

You can visit their site here [] and you can learn more about the state governments leading efforts here.  And you can learn more about our blue sky solutions in the Community Solutions menu link above, and our gray sky Disaster Technologies above as well. 

Americans' Urge to Help Overcomes Lock Down Limitations


Thousands of COVID-19 volunteers and donated essential supplies are matched
with states’ needs through an innovative pro bono tech and volunteer partnership

BOULDER, CO, April 9, 2020 – Americans are no strangers to disasters. A hallmark of U.S. culture is the immediate outpouring of offers from volunteers and companies urgently wanting to help those stricken by misfortune. But, the new coronavirus pandemic has brought out another aspect of American society— the tenacity and ingenuity to work around obstacles to helping that until this point in our lifetime were unseen, namely that of social distancing.

In the face of the escalating COVID-19 pandemic, National Voluntary Agencies Active in Disaster (NVOAD), Visionlink’s Disaster Technologies Division and Sterling Volunteers are partnering in a public-private pro bono effort to help state governments and non-profit agencies mobilize the desire of Americans to provide help from a safe distance. The partners do this by providing systems for screening, matching, and management of offers of goods, services and volunteers state by state. This includes everything from canned food and medical grade masks, to certified medical workers and everything in between.

“The nationwide response to COVID19 requires extraordinary and lasting new partnerships between nonprofits, government, and business sector leaders,” said Greg Forrester, CEO of NVOAD, “The technology and volunteer human resources services being provided by Visionlink and Sterling enables our network of vetted members to link with state governments around the country to mobilize volunteers and process in-kind donations. Together we can maximize the willingness of Americans to volunteer and the generosity of corporations donating life-saving goods and services.”

Douglas Zimmerman, CEO of Visionlink, stated, “We simply couldn’t stand by and not support the nationwide challenge of this pandemic. Our technology suite is in use in dozens of states around the country and more are joining. We are proud to be able to partner with Sterling Volunteers to support the efforts of the NVOAD disaster agencies and the efforts of state governments to mobilize volunteers and get resources to health workers and others who urgently need them.”

The Partnership
The partners’ vision is a nationwide state-based network of secure volunteerism and in-kind donations of goods and services supporting those in need and those agencies assisting. NVOAD is extending its disaster suite of technologies created by Visionlink, including a volunteer mobilization module and an in-kind giving module to allow corporations and individuals to donate goods and services and be confident they will be paired with relevant agencies and government in all 50 states and six territories. Adoption among states is proceeding rapidly.

Visionlink is providing pro bono licenses for COVID-19 response to each state and territory, access to agencies and state governments, as well as training and technical support for response. Analytical reporting of volunteers and in-kind giving is also available to state leadership and agencies participating in the system to support decision making and operational priorities.

Sterling Volunteers will provide free background checks for COVID-19 volunteers and responders.  All volunteers can also take advantage of Sterling Volunteers’ unlimited sharing of their background check with agencies and governments they wish to volunteer with. This will reduce costs and streamline the volunteer recruitment process so help arrives faster to individuals and families hard hit by the pandemic and the disruption it causes in livelihoods, community services, and daily living.

“As exemplified in our work with ColoradoResponds, and with Connecticut and New Jersey, we are here to help states and their communities of disaster agencies by safely mobilizing trusted volunteers around urgent needs,” said Katie Zwetzig, executive director of Sterling Volunteers. “Our collaboration with Visionlink and NVOAD offers a coordinated experience that will safeguard vulnerable citizens and instill confidence in responders working alongside these volunteers.”

“We appreciate the pro bono participation of Visionlink’s Disaster Technologies Division and Sterling Volunteers,” said Forrester. “Their contribution has greatly extended our ability to support agencies and government partners to deliver what Americans need in this unparalleled tragic pandemic that has brought us all together.”

About Sterling Volunteers
Sterling—a leading provider of background and identity services—offers a foundation of trust and safety that spans across industries, professions, and borders. Our technology-powered services help organizations create great environments for their workers, partners, and customers. With office locations around the world, Sterling conducts more than 100 million searches annually. Visit Sterling online at []

About Visionlink Disaster Technologies
Visionlink’s Disaster Technologies Division is a leading provider of technology solutions to support responding agencies and government. Visionlink Disaster Technologies are created by disaster practitioners for disaster practitioners. Visit Visionlink at []

About National Voluntary Organizations Active in Disaster
National VOAD is an association of organizations that mitigate and alleviate the impact of disasters; provides a forum promoting cooperation, communication, coordination, and collaboration; and fosters more effective delivery of services to communities affected by disaster. The National VOAD coalition includes over 60 of the country’s most reputable national organizations (faith-based, community-based, and other non-governmental organizations) and 56 State/Territory VOADs, which represent Local/Regional VOADs and hundreds of other member organizations throughout the country. Visit NVOAD at []
Media Contacts:
Carol Miller, Visionlink Disaster Technologies,, 202-306-0130
Jamie Serino, Sterling Volunteers,
Greg Forrester, National Voluntary Agencies Active in Disaster,

COVID-19 Response Guide for Public Health Officials

Available Now:

Visionlink's data science partner, Talus Analytics, has been working with the Nuclear Threat Initiative (NTI) Bio team, the Center for Global Development, and the Georgetown University Center for Global Health Science and Security to create an authoritative guide for COVID-19 response.

In their words:

The COVID-19 pandemic is causing significant disruptions to cities and local communities in the US and around the world. Successful suppression of COVID-19 in the United States will require urgent and decisive action by state, local and community leaders across the country.

The COVID-19 Frontline Guide is intended to provide these leaders and public officials with a web-based decision support tool and progress indicators to assist in informed decision-making on how to combat COVID-19 in their jurisdictions. This guide provides a framework to help local leaders establish strategies to fight the outbreak, both by reducing transmission of the disease and by supporting their communities effectively.

The Guide is a joint project of the Nuclear Threat Initiative (NTI) Bio team, the Center for Global Development, and the Georgetown University Center for Global Health Science and Security, in collaboration with Talus Analytics."

You can access the guide here.

Learn more about Visionlink's suite of disaster relief solutions, including Volunteer, Goods and Services Donations, Client and Case tools, Sheltering, COVID-19 Tracker and more. 

Help Colorado Now - Visionlink Tech Helps Fight COVID-19

Deployed by the State of Colorado, a new site for volunteers and donors is engaging helpful people across the state--by the thousands--who are heeding the Governor's call to volunteer and donate. You can join them here.  

Or catch up on the announcement from the Governor, and stories in the press. 

Governor's Office
Fox News
The Denver Channel, Channel 7
KKTV Channel 11
Colorado Public Radio
Denver Post

Visionlink is honored to provide the volunteer and donation technologies to support Colorado. Read more about our Disaster Technologies Suite and its volunteer, donor, shelter, client, case management and COVID-19 tracker modules. 

COVID-19 Infection & Quarantine Tracker

Community Infection & Quarantine Tracker Available Now

Visionlink announces the COVID-19 Infection and Quarantine Tracker for 2-1-1s, I&R Centers, Aging Agencies, Crisis Lines and Disaster Agencies. 

While the CDC focuses on policy and testing certifications, and as local hospitals prepare, local communities and their public health officials need access to accurate, daily information about the numbers of residents concerned about the virus, those you are symptomatic, and those who are in self-imposed or officially mandated quarantines.

Because the virus has so many undefined behaviors, daily status and symptom checks are critical for local and state response planning. 

The tracker is complete with on-line resources, scheduled reports, and phone or text surveys for status and symptoms. 

The Tracker is immediately available. Download the product sheet here

More information for 2-1-1's and I&R's.
More information for Aging Agencies and Crisis Lines.
More information for Disaster Relief Agencies.

New Web Site & Blog

Three Cheers!

Pleased to invite everyone to check out our new web site and this re-designed blog site!  You've found the blog, the web site is accessible across that menu bar above this posting, or directly at

We hope we've done a great job explaining what we do, and showcasing the systems used by so many amazing customers and thought leaders.  If you have any suggestions please let us know!

We incorporated a wide range of new tech, using highly compressed video and graphics, and logically loading well-sequenced page components, matched to your device and bandwidth. In the end? We're delivering a site highly ranked for performance. It's brand new, so that score will increase as we optimize the code further.

Speed matters--whether we are loading up a web page, or launching a new solution.

Multi Language & Localization to the Next Level

Approximately 14% to 15% of adults in the U.S. and Canada speak something other than English or French at home.

So it is only right that we provide sophisticated language and localization tools to support all the people in a community. 

Web Sites 

Deploy in one or multiple languages. Do this with real-time, machine-based, or human translated content. Create content in different languages, or let the user select a language once they arrive.

Data Entry, Query and Result Options

Visitors, volunteers, and staff can use forms and tools deployed in different languages and dialects. Languages can be determined by role or permission, or the user can switch between languages from a form or module, or the user can see more than one language on the same tool at the same time. 

The Magic

The CommunityOS™ platform offers the extraordinary ability to build entire sets of data entry and search tools, as examples, from translated content--automatically. Start with a form in English, create the translations, and the system builds the forms in one or many other languages for you.

Translation Options

We support real-time browser-based translation, machine-based translation, and human translated content, forms, and tools. One or all of these can be used on the same Visionlink platform simultaneously. 

Database Level Support

Depending on the use case, systems can use different database fields for different languages, or the same field for different languages, or a mix--as if often the most appropriate approach. With the Advanced Package, customers have direct access to SQL data field creation, so fields in different languages can be deployed, named, and managed appropriately. 

Multi-Lingual APIs

Because language support can be constructed from the data table up, and because the system is built on the international character set, API data exchanges and our API Builder provide support for multi-lingual content. Authorized users can combine languages within a single API endpoint, or restrict a data exchange to a specific language. 

So join us on the CommunityOS platform from Visionlink! Let's embrace the diversity of language that defines our communities.