Monday, July 25, 2011

Enhanced Taxonomy Management

VisionLink has improved the Taxonomy Management module, particularly useful to information and referral and 2-1-1 operations.

As required by AIRS certification for 2-1-1 call centers, certain categories of the Taxonomy can be flagged as inactive so that services cannot be posted to these categories.

On the other hand, it is intentionally possible to post services to categories which are turned off day to day, so that such services might be prepared for future needs, or for a specific seasonal program, or as part of preparing for potential disasters.

As readers know, CommunityOS is a multi-purpose, multi-agency solution.  In this particular case, the Taxonomy management module supports the AIRS specification, while allowing proactive posting to inactive categories.  With a click, inactive categories can be activated and those posted services instantly become available to the staff, agency partners, and the public as appropriate.

Dr. W. Douglas Zimmerman
President & CEO
VisionLink, Inc.