Washington 211: One Millionth Call !!


We are pleased to share that Washington 211 has helped one million callers since the launch of their Visionlink software in 2019. Arion Bevan, a 211 Information and Referral Specialist from King County 211 Contact Center, helped the one millionth caller. Arion referred the caller to the Attorney General’s Office for a consumer fraud issue. Outstanding!

Highly effective, this team of professionals offers coordinated care support, comprehensive health and human services information and referral, crisis and suicide intervention (988), and more to residents and visitors to the state of Washington, 24/7. 

During the worst months of the COVID pandemic, WA211's trained, knowledgeable, and compassionate specialists were able to respond to hundreds of thousands of citizen requests for essential needs including: vaccination assistance and appointment setting, rides from Lyft and Uber to get to appointments, and help with rental utility assistance, among others. 

Congratulations Washington 211 for the Millionth Call !!  We are honored to support your work.

Your Visionlink Team